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Exposing Headers in Agent |
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- When the messages comes into your Inbox, it will normally just show the
basic headers, such as the sender, subject, date, and recipient. In
order to see ALL of the message header (which is needed by our Policy
Enforcement Department), press the H key on the keyboard.
- You should now see ALL of the raw message header along with your
message. This is the information that our Policy Enforcement Department
needs to track down the sender. At this point, you can highlight the
ENTIRE message (headers AND message body) using the mouse (click and
hold the left mouse button at the start of the message and drag the
cursor over the message). Once the message is highlighted, right click
on the highlighted text, then choose Copy from the popup menu.
This will copy the text to the clipboard.
- At this point, compose a new message as you normally do to
abuse@airmail.net. Right click in
the message body, then choose Paste from the popup menu. This
should place the contents you previously copied into your new message.
- Send the message off and our Policy Enforcement Department will do the
rest!
Please email our technical support team if you have any questions.
By Telephone: 1-800-232-4335 Toll-free
Content Copyright © Internet America 2009
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